Rental Policies
Rental Day
A rental day is considered to be up to a forty three hour period.
While you are welcome to pick up and/or return anytime during your rental period, they always begin at 3pm and are always due by 10am. For example, if you need equipment for a shoot on Wednesday, your rental is available for pickup as early as 3pm on Tuesday and due back by 10am on Thursday; for a one day rental rate. Pickups or returns outside of this time frame will be subject to additional days charge. Weekly rentals are three times the daily rate, and monthly rentals are three times the weekly rate.
Weekend Rentals
A weekend rental is between Friday at 3:00PM and the following Monday at 10:00AM. Returns after 10:00AM on Monday morning are subject to a late charge, which can be an additional days rental.
Deposits
A deposit for the full replacement cost of the equipment is required at time of pick-up and renter assumes responsibility for actual replacement cost regardless of deposit amount. Acceptable forms of deposit are cash and major credit card (Visa, MasterCard, Discover, and American Express). Checks will not be accepted for deposit.
Insurance
Insurance is the responsibility of the renter and a certificate of liability may be required before equipment may be picked up.
Equipment
All equipment is examined and tested prior to and directly after each rental. Any problems with the equipment must be reported to our staff immediately to be considered for adjustment or replacement. It is the responsibility of the renter to have sufficient knowledge and experience to operate the equipment. While our staff is always available to answer questions, we cannot assume liability for the renter’s inability to correctly operate the equipment.
Liability
The customer is responsible for loss or damage due to negligence, theft, improper installation and/or operation of all rented equipment. Customers are urged for their own protection to properly insure equipment and supplies against theft and damage for the entire rental period starting at time of pick-up. The customer is also responsible for all shipping charges if the rented equipment is to be delivered.
Reservations
Customers are urged to reserve equipment as early as possible to ensure getting the equipment that you will need. All equipment is rented on a first come first served basis.
Cancellations
Please call if you need to cancel a reservation. Cancellations with less than 24 hours notice may be subject to up to one day’s rental.
Pick-up and Return
All equipment must be reserved, picked-up, and returned to one of our two Professional Rental locations. Typically, rentals cannot be picked up at one location and returned to another, however, if you need special consideration or need before or after-hours pick up or return, please contact us in advance.
Rental Contract Disclaimer
The person renting this equipment accepts the equipment described and states that it was in good condition at the time received. The renter agrees to pay the rental fee for the period the equipment is used and further agrees to return the equipment in good condition at the end of the rental period. The renter also agrees to pay for any damages to or loss of the rented equipment occurring during the rental period. Repairs will be charged at the current rates.
Rates & policies disclaimer
Rental rates, policies, and equipment availability are subject to change without notice. Please call us directly to confirm the availability of product & rental rates or to familiarize yourself with our policies.
Purchase program
If you’d like to purchase the same equipment you’ve rented, we’ll apply 50% of up to a one month rental to the purchase of that gear. Equipment purchased must be the same as rented.
A full days rental shall be charged even for a partial days use. The renter agrees to pay the regular rental rate for each day that the equipment is in their possession or until it is returned. If being shipped, the rental begins when we ship it and ends when it is received at our dock. The renter will also pay Dodd Camera for any charges incurred to recover equipment that is not returned by the specified time due. Dodd Camera retains title to the equipment and the right to end the lease and take possession of the equipment if it is not returned on request. Dodd Camera assumes no responsibility for damage to film materials or other liability of any kind resulting from use of the equipment.
Forget about road rage. Leave the driving to us.
Delivery available from our Chicago location only.
Delivery area is roughly 4400 (Montrose) north, 4800 (Cicero) west, and 2400 (Cermak) south.
Deliveries can be made same-day (by 5pm) if your order is in by 10am. Otherwise, they will be made the following business day, or on the scheduled start date of your rental. Rush delivery is available for an additional charge. Truck space is limited, so large orders may not be possible, but please inquire! Delivery times cannot be guaranteed.. let’s face it, we all know what Chicago traffic is like!
If you are outside of our defined delivery area, or would like special consideration, give us a call, we’ll see what we can do!
